Cable Television Service Agreement

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We want you to be completely satisfied with our service. And that means that you must understand the fine print. If you have any questions please call us at 481-1280.

The following conditions form an agreement between the subscriber (hereinafter referred to as "The Customer" and Kelcom International Ltd. (Karib Cable) (hereinafter referred to as "The Company').

The Company shall have the right to install, maintain service, repair and replace on the premises any and all components of the system for the purpose of providing service(s) as defined by The Company. If The Customer is not the owner of the premises specified to be serviced in the agreement they shall indemnify and hold The Company harmless from any and all claims on or by the owner or any other interested parties which may arise out of the performance of the Agreement. The Customer confirms that either as owner or tenant of the premises, The Customer is fully authorized to enter into and perform this Agreement. The Customer confirms that they are at least 18 years of age at the effective date of this agreement.

A. PAYMENT OF FEES AND DISCONNECTION

1. One month's service charge(s) plus connection fee(s) for each service or levels of services ordered will be payable in advance. Thereafter, all payments for service(s) are due and payable in advance. In the event of non-payment, The Company reserves the right to terminate this agreement and disconnect any services at any time with or without notice. Further, in order to reconnect service(s), all past due charges must be paid in full in addition to a reconnection fee and one month's service charge in advance. In the event that this agreement is terminated due to none payment twice in one year, then The Customer must pay a security deposit prior to reconnection. The Company reserves the right to impose security deposits that The Customer must pay before service is connected. The Company reserves the right to set a limit to the call charges that The Customer may generate and may disconnect the service without notice should this limit be breached. The Company reserves the right to withhold any security deposit for a period of three months following the disconnection of service. The Company reserves the right to recover any outstanding charges and call fees that have been levied against the Customer for services provided to the Customer by any Distant Administration.

2. Service shall be subject to disconnection without notice when:

   i. Payment is not received within 15 days of due date.
   ii. The Customer connects, extends or otherwise distributes The Company's signals to locations or to receivers not installed by The Company and not provided for in this Agreement.
   iii. The Customer fails to comply with any other provisions of this Agreement.

3. The Company shall be entitled to charge interest of 1.5% per month in respect of monies owed to it by The Customer. The Customer shall be liable to pay all legal charges incurred by The Company in respect of solicitors fees regardless of whether legal proceedings have been instituted or not and this shall also include bailiffs or debt collectors fees.

4. The Company reserves the right to adjust the specified monthly charge(s) at any time effective on the expiration of 30 days written notice to The Customer. The Company also reserves the right to change programming or the features and facilities of its other services without prior notification.

B. ACCESS TO THE CUSTOMER'S PREMISES

The Customer agrees to allow employees and agents of The Company access to The Customer's premises at reasonable times to inspect and maintain The Company's equipment and upon termination of the agreement (whether by The Customer or The Company) to remove The Company's material and equipment from the premises. Failure by The Company to remove material and equipment shall not be deemed abandonment.

C. REPAIRS & MODIFICATION OF THE SERVICE

1. The Company is not responsible for the operation of television receivers, computers, telephone instruments and other equipment nor is it responsible for any loss or damage incurred or injury suffered to third parties as a consequence of the running of cable from the pole to The Customer's premises and within The Customer premises and The Customer hereby agrees to indemnify The Company against any loss or damage which may arise including injury to third parties. The Company shall also not be liable to The Customer in respect of damage to The Customer's equipment caused by electrical surges. In the event that The Company's repair service is requested for problems which, In The Company's sole judgment relate to faults or other problems not related to the equipment or cabling provided by The Company, The Company reserves the right to impose a service charge for each such visit.

2. All repairs and modifications of the system shall be made by The Company or its authorized agents. The Customer agrees not to disturb, tamper with, remove or in any way interfere with any component of the system. The Customer agrees that they will not attach any unauthorized device to any part of the installation. Any unauthorized connection and/or reception of cable television service and/or transmission of internet signals and/or transmission of voice calls will be considered a breach of agreement and cause for termination of agreement and may result in The Company taking legal action against The Customer. In any case, The Company shall be entitled to recover damages for such tampering including, but not limited to, the value of Company services obtained without payment plus reasonable collection costs. The Company may, in addition to its contract or rights herein, bring to the attention of the appropriate law enforcement officials any violations by The Customer by any applicable law. The Customer agrees that The Company shall not be responsible for any loss or damage suffered by The Customer to their equipment as a consequence of The Company supplying them with the service.

3. The Company's employees or agents will not be responsible for television receivers and/or any other receiving equipment and/or any other equipment attached to the Cable supply that is not owned by The Company. The Company is under no legal obligation to ensure that The Customer's electrical equipment is properly electrically grounded upon connection or at any other time thereafter. By executing this service agreement The Customer warrants that their equipment is so grounded and The Company shall not be liable for any loss or damage suffered by The Customer in any way arising from The Customer's failure to observe this term.

D. INTERRUPTION OF SERVICES

The Company does not warrant an uninterrupted system or equipment operation, but so far as it is reasonably able to do so, The Company will stand by to maintain its system and equipment to the best of its ability. The Company does not guarantee a fault-free service. The Company assumes no responsibility for the following:

   i. Commercial power failures.
   ii. Inability of The Customer to call or contact any emergency service through the use of The Company equipment.
   iii. Cessation of transmission by radio or television broadcasting stations.
   iv. Cessation of service by internet service providers.
   v. Cessation of service by voice service providers.
   vi. Interruptions to lines, systems and services locally or internationally that are not owned or operated by The Company.
   vii. Federal or local regulations, which may restrict alter or eliminate certain kinds or types of programming or content.
   viii. The failure of delivery systems for the supply of signals in whole or part, and/or cessation of other related services provided to The Company by common earners or utilities.
   ix. Battery replacement.
   x. Work stoppage due to labour disputes.
   xi. Acts of God, including floods, storms, hurricanes, wind, lightning accidents, adverse atmospheric conditions and electrical surges.

E. TRANSFER OF SERVICES

In the event of The Customer continuing to reside within the licensed service area of The Company and requesting a transfer of service(s) this Agreement shall remain in full force and effect as if the address of The Customer shown on the application form associated with this agreement had been changed save and except that The Company reserves the right to charge to The Customer such connection or transfer fee(s) which is/are in accordance with Company policy.

F. OWNERSHIP OF EQUIPMENT INCLUDING CONVERTER AND OTHER EQUIPMENT

1. Title of ownership of all the equipment installed supplied or leased from The Company to The Customer shall remain with The Company at all times.

2. The Customer shall use the equipment installed supplied or leased from The Company in a careful and proper manner and return the equipment to The Company in the same condition as received, reasonable wear and tear excepted. The Company shall charge The Customer's account for the cost, as solely determined by The Company, of repairing or replacing equipment damaged while in the possession of The Customer. The Customer shall keep equipment insured for the benefit of The Company in respect of property coverage and public liability coverage as The Company may require.

3. The Customer agrees that if the equipment installed supplied or leased from The Company is not returned on termination of the agreement, The Customer shall be liable to The Company for costs of equipment and It's recovery and shall continue to be liable for the monthly equipment charges as though this agreement had not been terminated. The Customer also agrees to pay reasonable costs and Attorney's fees arising out of any course of action to collect the above damages.

4. The Customer understands that the cost to them of the equipment installed supplied or leased from The Company will be assessed solely by The Company and The Customer agrees to pay any and all charges associated with this cost.

5. The Customer understands that, for their convenience, faulty equipment may be returned to The Company's office for servicing, Monday - Friday 8.00 a.m. until 4.00 p.m.

6. The Customer may be required to leave security deposits on equipment rentals. It is understood that these deposits are non-interest bearing and will be returned upon disconnection or termination of the service and when the equipment has been returned in the same condition where it was received.

G. TERMINATION OF AGREEMENT

Notwithstanding disconnection for reasonable default, either The Customer or The Company may terminate this Agreement for any reason, at any time, and The Customer shall be responsible for all fees until the date of termination, and no refunds will be made by The Company for connection charges or monthly rental paid by the subscriber except those monthly rental payments which are prepaid beyond the disconnection date.

H. INDEMNIFICATION

The Customer agrees to indemnify The Company from and against all loss, damage, costs and expenses suffered or incurred by The Company from this Agreement howsoever caused.

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